General Manager Ref LGT230001 (closed)

 

Salary Market Aligned

Location Singapore

Consultant Jun Lim (R1329913)

Job Ref LGT230001

Date posted 1 July 2023

Our client is a leading international logistics service provider with a strong global presence in the Asia-Pacific region and the USA. Its expertise lies in delivering personalised and seamlessly integrated solutions to tackle a wide array of logistics challenges. With an impeccable track record spanning over four decades, the Company has established a reputation for providing quality service that exceeds customer expectations.

The Role

The Company is seeking an experienced General Manager to be a part of its pioneering team in Singapore. In this role, you will be responsible for strategising and managing the Sales & Marketing function to drive higher revenue and profitability as well as handling the Operations function to ensure high operational efficiency as a profit center. As the Company looks to expand its operations in Southeast Asia, this is a not-to-miss chance to join a forward-thinking organisation and play a pivotal role in establishing its presence in the region. High performing employees will be offered excellent career growth within the organisation.

Key Responsibilities

Strategic

  • Drive and lead the organisation by establishing processes to provide clear direction, guidance, and support to the Sales & Operations function

  • Develop and execute sales and marketing strategies, including setting and achieving sales targets, developing new products to market, enhancing existing products, and strengthening overseas partners’ base

  • Devise sales and product centric strategies, plan and implement country revenue targets, develop and manage key accounts, provide direction for product development, resolve departmental queries and issues, and build and develop a high-performing sales team

  • Create marketing plans to drive business growth and establish a strong company brand / identity

  • Identify strategically important business locations and conduct feasibility studies for setting up branches / representative offices

  • Submit feasibility reports for new SBUs with SWOT analysis

  • Build up a corporate client base through strategic approaches

  • Set business objectives for country / location in alignment with corporate objectives

Managerial

  • Improve sales processes through regular analysis and action planning to meet business needs and address positive and negative implications

  • Maintain business relationships with existing customers to explore possibilities of scaling up the business, monitor and control cost of operations

  • Monitor sales activities, analyse the cause of deviations and non-compliance, and implement necessary corrective actions

  • Ensure effective execution of responsibilities by aligning operations with headquarters' guidelines and organisational requirements

  • Recruit good talents in the industry and retain existing talents in the company

Operational

  • Monitor and assess sales performance and the overall progress of sales function in terms of people, facts and figures, branches, processes and procedures on a regular basis

  • Manage day-to-day general administration tasks

  • Achieve sales targets and oversee the overall P&L of the SBU

  • Conduct frequent P&L review with the Directors to identify any deviations

  • Ensure smooth operations for air and sea freight forwarding in accordance to plans

  • Maintain business rapport with customers and focus on meeting their requirements

  • Monitor and control the cash flow resulting from the services provided by the branch and explore possibilities of cutting costs to optimise profits

  • Collaborate with in-house Finance Department to assess customers’ creditworthiness

  • Interact with customs and different certifying agencies for consignment clearance

  • Monitor and control operational costs to maintain profit margins

  • Ensure retention of team members of the SBU by providing a conducive working environment for all to perform their tasks

  • Implement SOPs (Standard Operating Procedures) for all operational areas

Key Requirements

  • A relevant diploma or degree qualification

  • 10 to 15 years of experience in General Management and Commercial Management in the freight forwarding or logistics industry

  • Strong leadership skills with a proven track record in leading and growing an organisation, with the ability to optimise team performance and development

  • Excellent communication and interpersonal skills

  • Strong analytical and problem solving skills

  • Focusing of employee needs and routine engagement with the team members

  • Building up a good professional network with industry people

  • Frequent interaction with managers, employees, customers, functional heads, overseas agents and vendors for ensuring a hassle-free service / operation

  • Provide the necessary guidance and support to Sales & Operations teams as required

If you believe you fit the requirements for the role, please click the APPLY NOW button. Please indicate your notice period in your CV (preferably in Word format). Data provided is for recruitment purposes only.

We thank you for your interest in this position and regret that only shortlisted candidates will be notified.

Apply now to learn more.